Cancellation Policy at Awanahouse - Guest House in Chiang Mai

  • All reservations made by the reservation system at the Awanahouse website, by e-mail, by Post, by phone and at our reception desk and being confirmed, are subject to our cancellation policy. Cancellation costs are as mentioned below.
  • Disclaimer of Liability. 
    Awanahouse is not liable for changes in your travel program arising from weather conditions, regulatory actions, strikes, protest action, demonstrations, wars, delays of third parties, vehicle breakdowns, etc.
    Therefore (partial) cancellations of a reservation can't be claimed for a refund/reimbursement of payments Outstanding payments still need to be paid.
  • In case of NO-SHOW or early check out non refund will be made .
    Outstanding payments still need to be paid.

If reservation cancelled or modified more than 15 days  prior arrival-date, 10 % of booking will be charged.
If reservation cancelled or modified less  than 15 days prior arrival- date,  25% of total booking will be charged.

(Partial) cancellations at Arrival date and during stay 100% charge